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Today’s healthcare landscape is a maze

At every turn, patients, providers and payors experience a fragmented system that is fraught with challenges. As an example, a study from 2012 found hospital readmissions are estimated to cost Medicare $26 billion per-year, $17 billion of which is potentially avoidable. Another study found that an estimated 8 to 12% of patients admitted to hospital in the EU suffer from adverse events while receiving healthcare, But it doesn't have to be that way – Healthcare Services & Solutions (HSS), a subsidiary of Merck & Co., Inc., Kenilworth, NJ, USA, is focused on improving the healthcare experience. We're working hard to offer services that help solve the problems faced by patients, providers and payors as they navigate the healthcare maze. We help our customers worldwide find value by enabling the delivery of better care – more efficiently and at a lower cost.

Learn more about our approach »

Latest News

October 12, 2018
Crain's: DOH joins private partners to fight 'superbugs'

October 8, 2018
Healio: Partnership Develops Antimicrobial Stewardship Program in New York

October 7, 2018
Contagion: Antimicrobial Stewardship Processes Streamlined with Software

October 1, 2018
BusinessWire: ILÚM Health Solutions to Present Data on Electronic Prior Authorization Approval Process at IDWeek 2018

September 24, 2018
OpGen Partnering with New York State Department of Health and Merck's ILÚM Health Solutions to Detect Antimicrobial-Resistant Infections

September 24, 2018
McKesson Medical-Surgical and ILÚM Health Solutions Announce Distribution Alliance in Community Hospital Market

September 21, 2018
Governor Cuomo Announces Another Major Milestone in Life Sciences Initiative

April 5, 2018
HCL Technologies Acquires Life Sciences and Consumer Services Provider C3i Solutions

March 12, 2018
StayWell Acquires Provata Health

January 3, 2018
HMR Program Ranked a No. 1 "Best Fast Weight-Loss Diet" for Third Consecutive Year

November 16, 2017
Merck Subsidiary Acquires Mobile Infectious Disease Analytics Solution Teqqa

October 10, 2017
StayWell Acquires MedHelp's Mobile Platform, Apps and Talent

May 2, 2017
StayWell to exhibit brand enhancement solutions at the 2017 Healthcare Marketing and Physician Strategies Summit

April 3, 2017
Clinical Decision Support from ILÚM demonstrated to support reduced mortality in patients with severe sepsis, study shows

March 21, 2017
StayWell announces enhancements, additions to Krames On-DemandTM patient education and engagement solution

March 16, 2017
StayWell Introduces Krames CareEngage SustainTM, an Interactive, Digital Solution to Manage Chronic Conditions

February 21, 2017
StayWell adds SMART on FHIR app to Krames CareEngageTM solution, increasing integration capabilities across care systems

February 20, 2017
StayWell and VUCA Health collaborate to expand availability of medication videos

February 16, 2017
Merck's Fight Against Infectious Disease Goes Digital with Launch of ILÚM Health Solutions

February 8, 2017
Telerx Appoints Joel Morse as President

February 6, 2017
Nicole Latimer appointed CEO of The StayWell Company

January 5, 2017
HMR Program Named a No.1 "Best Fast Weight-Loss Diet" by U.S. News & World Report.

September 1, 2016
HSS Managing Director Guy Eiferman Offers Insights at the Health Evolution Summit

July 11, 2016
Merck's Healthcare Services & Solutions Invests in Majority Stake in StayWell

February 29, 2016
UPMC Partners with medCPU to Rapidly Expand Innovative Clinical Decision-Support Technology

January 22, 2016
Health service embracing innovation as NHS England announces major trials to improve patient care

January 5, 2016
HMR Program Named a No. 1 “Best Fast Weight-Loss Diet” by U.S. News & World Report

November 26, 2015
Four digital startups join Velocity Health programme

November 4, 2015
Telerx Introduces Texting Solution for Consumer Product Brands

October 23, 2015
C3i Healthcare Connections Positioned in 2015 Gartner Magic Quadrant for End-User Outsourcing Services

October 21, 2015
Physicians Interactive Advances Global Health Digital Engagement by Acquiring Univadis

October 14, 2015
MedHelp’s Digital Engagement Platform Powers First Community- and Data-Integrated Solution for Vascular Disease

October 1, 2015
Telerx Announces Plans to Hire 100 New Team Members for Wilkes-Barre and Pittston Contact Centers

September 24, 2015
MSD and Wayra Open Future launch, Velocity Health, the UK’s first digital preventative healthcare accelerator

September 16, 2015
MedHelp’s My Cycles is the First Dedicated Women’s Health App to Integrate with Apple’s HealthKit

July 23, 2015
Physicians Interactive Continues Growth with Acquisition of Quantia, Inc

January 6, 2015
HMR Weight Management Services Named No. 2 Best Weight-Loss Diet in U.S. News & World Report's Best Diets of 2015