Today’s healthcare landscape is a maze
At every turn, patients, providers and payors experience a fragmented system that is fraught with challenges. As an example, a study from 2012 found hospital readmissions are estimated to cost Medicare $26 billion per-year, $17 billion of which is potentially avoidable. Another study found that an estimated 8 to 12% of patients admitted to hospital in the EU suffer from adverse events while receiving healthcare, But it doesn't have to be that way – Healthcare Services & Solutions (HSS), a subsidiary of Merck & Co., Inc., Kenilworth, NJ, USA, is focused on improving the healthcare experience. We're working hard to offer services that help solve the problems faced by patients, providers and payors as they navigate the healthcare maze. We help our customers worldwide find value by enabling the delivery of better care – more efficiently and at a lower cost.