Merck & Co., Inc. LogoHealthcare Services & Solutions Logo
Our Initiatives Graphic

We collaborate to develop solutions, scale ideas and create better efficiencies and outcomes to address some of healthcare's most challenging problems. Through our business affiliates, we provide services and solutions that focus on Engagement, Health Analytics and Clinical Services.

Engagement

Our services and solutions focused on Engagement include data collection, communication and education of stakeholders. Current solutions include platforms for virtual engagement, improved connectivity between patients, providers, and/or payers, and a digital health platform aiming to empower patients and providers. Some examples, with links to websites are:

Telerex Logo
Telerx is a business process outsourcer with multi-national, multi-channel solutions for virtual patient/HCP engagement; medical information and product safety; and enterprise technology support services designed to improve health outcomes and reduce costs.

Aptus Health Logo          Univadas Logo          MedHelp Logo
Aptus Health is dedicated to advancing health engagement. The company offers end-to-end digital health engagement solutions spanning all areas of planning and execution – strategy, integrated solution design, multi-channel campaigns, health communities, and actionable analytics. Its capabilities and unique approach help life science companies, employers, payers, and providers achieve their business and marketing goals, increase share of mind, and empower better decision making among their target audiences—supporting better outcomes. Aptus Health’s offerings include Univadis - the world’s largest healthcare professional community with over 3 million members across 63 specialties in 90 countries, and MedHelp - the world’s largest consumer online health community and platform, with more than 140 million annual users.

StayWell Logo
StayWell is a health engagement company that helps its clients engage and educate people to improve health and business results. StayWell brings decades of experience working across the health care industry to design solutions that address clients' evolving needs. The company fuses expertise in health engagement and the science of behavior change with an integrated portfolio of solutions and robust content assets. Customizable programs are proven to effectively engage people to make positive health care decisions—across even the most challenging populations. That is why the company's clients across the health spectrum know StayWell for results: diminished health costs, accelerated group participation, increased patient acquisition, better health outcomes and unprecedented program satisfaction.

Clinical Services

We focus on delivering services and solutions designed to support improved patient care. With patients and providers in mind, our affiliates are bringing clinical service solutions to the market that advance clinical decision support, infectious disease management, health management, coordination of care and pathway development. Some examples, with links to website are:

Ilum Logo
ILÚM Health Solutions delivers a specialized, cloud-based service tailored to individual institutions and focused on addressing the unique challenges of infectious disease while enabling antimicrobial stewardship. As an innovative, technology-enabled solution, ILÚM Insight – ID leverages data within existing health hospital IT systems to help achieve better outcomes for patients and better performance for hospitals. ILÚM supports daily patient treatment activities, including pathway adherence by delivering point-of-care clinical decision support while also enabling case browsing and prioritization via an intuitive command center. For hospital executives and program administrators, ILÚM provides an ability to track quality program performance through efficient reporting tools. ILÚM is continuously partnering with institutions and technology leaders to advance its capabilities in infectious disease and beyond. (ILÚM operates in the United States)



Doctor Plus Logo          Closer Care Logo
Doctor Plus and Closer Care are based in Europe and offer integrated management of patients with long-term conditions providing validated evidence of improved patient care at lower costs.

HMR Weight Management Logo
HMR partners with health systems, medical groups and payers to deliver a structured diet and lifestyle-focused weight management program. HMR’s expertise is helping people lose weight quickly while learning the skills needed to keep it off. In 2016, HMR was ranked by U.S. News & World Report as a #1 Best Fast Weight-Loss Diet and the #2 Best Weight-Loss Diet for the second year in a row. HMR Programs are available in hospitals and clinic settings, or as an at-home option. (HMR operates in the United States.)



Health Analytics

With businesses such as Ilúm we also focus in the area of Health Analytics, including data aggregation and synthesis to inform decision-making. HSS affiliates also offer insightful analytics from across health systems and patient populations to help understand emerging trends and drive quality care and performance.